Payment & Returns

Alternative Payment Methods

At networktesters.co.uk we accept all major credit cards and PayPal payments. 

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Returns

networktesters.co.uk we like to ensure that our customers are happy with our products and service. Our returns policy complies with our standard operating procedures. Goods ordered that are not fit for purpose must be returned to networktesters.co.uk within 7 days upon receiving the goods. A returns note will be issued via email and a Customer Service representative will be in touch. The following conditions of a return must be: 

  • All items must be received in the original or same condition as sent with all accessories intact
  • All bespoke items are non-refundable unless goods are deemed faulty and not fit for purpose
  • Consignment packaging including external box and filler must be present and undamaged 
  • Goods must be returned with all instructional documentation

If the consignment fails to meet our Returns Policy, we may refuse the goods for return or provide an alternative item. If the consignment has been fully signed for and checked upon delivery, networktesters.co.uk needs to be notified within 7 days via email or on 01403 756588.